Your first visit, explained.

Before your first visit

Please bring the following:

• Your insurance card (front and back)
• A government-issued photo ID
• Your prescription, if you have a paper copy
• A list of your current medications, including over-the-counter and supplements
• Recent lab results from your physician, if available
• The name and contact information of your prescribing physician

We will have already completed insurance verification and prior authorization before your appointment, so there should be no surprises at check-in.

Driving directions and parking

TheraVite Health is at Danbury, CT, in the heart of the Danbury medical corridor. Free, ground-level parking is available directly outside our entrance. Accessible parking spaces are reserved adjacent to the building entrance.

View location and map →

What to wear and bring

• Wear loose-fitting sleeves for easy IV access (most infusions are administered through the arm)
• Bring something to do — a book, a tablet, headphones, a craft project. Most infusions take 1 to 4 hours, with IVIg and some other therapies taking longer.
• Bring a snack if you wish — light snacks and beverages are also available in our suite.
• A blanket or sweater — infusion suites tend to be cool to keep medications stable.
• Family member or friend? Welcome and encouraged. Comfortable seating in each suite for one companion.

How long appointments take

• Subcutaneous (SC) injection: 30 to 45 minutes including monitoring
• Standard IV infusion: 2 to 4 hours depending on therapy
• IVIg: 4 to 6 hours, sometimes longer for first dose
• Initial consultation: add 30 minutes for first-visit intake

Your scheduling team will give you an exact estimate when we confirm your appointment.

What happens during the appointment

From start to finish, your first visit will follow a predictable rhythm:

1. Check-in (5 minutes) — verify insurance and identification, sign consent forms.
2. Intake with your PharmD (15 to 20 minutes) — review your medical history, current medications, allergies, and treatment goals. Discuss what to expect and answer your questions.
3. Vital signs and pre-medication if your therapy requires it.
4. Infusion — administered by a trained nurse with your clinical care team overseeing.
5. Post-infusion monitoring — typically 15 to 30 minutes after the infusion completes.
6. Discharge and follow-up — schedule your next appointment, receive any instructions, get our 24-hour contact information.

Frequently asked questions

Can I work or take calls during my infusion?

Absolutely. Wi-Fi is available, and most patients work, read, watch shows, or nap during longer infusions.

What if I have a reaction to my therapy?

Reactions are uncommon but possible with biologic therapies. Our staff is trained to recognize and respond to reactions immediately. Emergency medications and equipment are on-site. After your visit, you will have a 24-hour contact number for any concerns.

How do I refill my prescription?

For specialty pharmacy patients, refills are handled automatically by your dedicated care team. We contact you 7 to 10 days before you’re due for a refill to coordinate delivery.

What if I need to reschedule?

Call our main line as soon as you know. We do everything possible to accommodate schedule changes, but advance notice helps us serve all our patients better.

Is this covered by insurance?

In most cases, yes. We complete benefits verification before your first visit and tell you your expected cost in advance. Our team can also help you access manufacturer copay assistance and foundation grants if needed.